Cancellation Policy
Effective Date: May 30, 2024
At RenewableEnergyBuzz Renewable Energy Solutions, we strive to provide exceptional service and support to our customers. We understand that circumstances may arise that require the cancellation of our services or appointments. This Cancellation Policy outlines the terms and conditions regarding cancellations and refunds.
Cancellation Policy: Service Cancellation
Solar and Wind Energy System Installations
– Pre-Installation Cancellation: Customers may cancel their solar or wind energy system installation without any penalty up to 14 days before the scheduled installation date.
– Cancellation Within 14 Days: Cancellations made within 14 days of the scheduled installation date will incur a cancellation fee of 20% of the total project cost to cover planning and preparation expenses.
– Day-of or Post-Installation Cancellation: Cancellations on the day of installation or after the installation has begun will be subject to a fee covering the full cost of materials and labor expended up to that point.
Cancellation Policy: Consulting and Advisory Services
– Consulting Services: Cancellations for consulting services must be made at least 7 days prior to the scheduled consultation date to avoid any charges.
– Short-Notice Cancellation: Cancellations made within 7 days of the scheduled consultation will incur a fee equivalent to 50% of the consultation cost.
Cancellation Policy: Subscription Services
Cancellation Policy: Energy Monitoring and Maintenance Plans
– Monthly Subscriptions: Customers can cancel their monthly subscription at any time. The cancellation will take effect at the end of the current billing cycle, and no further charges will be applied.
– Annual Subscriptions: For annual subscriptions, cancellations made within 30 days of purchase will receive a full refund. Cancellations made after 30 days will be prorated based on the remaining months of the subscription term.
Phone: +91-9011101900
Email: info@renewableenergybuzz.com
Address: 1, Royal Row House Behind Fame Multiplex Nashik Pune Road, Nashik Maharashtra India
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